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Total control over your packaging performance
with double-digit impact, guaranteed.

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RFID Program Logo

Feel the power of Inventory Control: Reduced Carrying Costs, Less Cycle Counts and more.

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Automation program logo

Maximize your throughput control with the BGR Automation Program and receive up to $200k in free packaging equipment.

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E-COMMERCE PRINTING

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INDUSTRIAL PRINTING

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IN-HOUSE CONVERTING

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5 WAYS TO SHOP

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PACKAGING SUPPLIES

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PACKAGING
EQUIPMENT

Sustainable

SUSTAINABLE
SUPPLIES

Custom

CUSTOM SERVICES

Brand

SHOP BY BRAND

ABOUT BGR

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YOUR PACKAGING
EXPERTS

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HISTORY

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CAREERS

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LOCATIONS

30-DAY GUARANTEE RETURN POLICY

30-DAY GUARANTEE RETURN POLICY

SIMPLE & WORRY FREE

At BGR, we stand behind the quality of our products and want every purchase to be a positive experience. With our simple return policy, you can shop worry-free.

SIMPLE & WORRY FREE

At BGR, we stand behind the quality of our products and want every purchase to be a positive experience. With our simple return policy, you can shop worry free.

return-policy

BGR RETURN POLICY

ALL RETURNS OR EXCHANGES MUST BE INITIATED WITHIN 30 DAYS FROM DELIVERY.

ALL RETURNS OR EXCHANGES MUST BE INITIATED WITHIN 30 DAYS FROM DELIVERY.

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FAQS

“HOW DO I MAKE A RETURN?”

“HOW DO I MAKE A RETURN?”

Returns must include prior authorization from BGR in the form of an RMA (Returned Merchandise Authorization). To receive your RMA please contact our Customer Service Team at customerservice@packbgr.com or 1-800-628-9195.


“I RECEIVED AN INCORRECT OR DEFECTIVE PRODUCT.”

“I RECEIVED AN INCORRECT OR DEFECTIVE PRODUCT.”

If we mistakenly shipped you the wrong product or if the product is damaged or defective, you must notify BGR within 30 days from delivery. We will provide shipping instructions and cover all shipping costs for the return. Products must be returned in new and unused condition in the original packaging to receive a full refund. Please include the RMA in the box.


“I ORDERED THE WRONG PRODUCT.”

“I ORDERED THE WRONG PRODUCT.”

If you accidentally ordered the wrong product or no longer want the product you ordered, you will be responsible for return shipping costs. Returned products may be subject to a 15% restocking fee. Products must be returned in new and unused condition in the original packaging to receive a full refund. Please include the RMA in the box.


“WHAT ABOUT CUSTOM AND SPECIAL ORDER ITEMS?”

“WHAT ABOUT CUSTOM AND SPECIAL ORDER ITEMS?”

Customized and Special Order Items cannot be returned unless they are determined to be damaged or defective.

NEED HELP WITH A RETURN?

NEED HELP WITH A RETURN?

NEED HELP WITH A RETURN?